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Connect Student Support Tools
Learn how to navigate Connect, complete proctored assignments, track your progress, and more! Let us help you get the most out of Connect.
Looking for Connect Support?
Below are videos and guides for the most common Connect student support topics.
±Ê±ô±ð²¹²õ±ðÌýcontact usÌýif you can’t find what you need, and our team will be happy to assist.
Connect Access Code and Purchase FAQ , Link will open in a new window
Find answers to common questions about Connect access codes and purchasing options.
How to Navigate Connect , Link will open in a new window
Learn how to navigate the Connect home page and course menu.
Connect Student Accessibility Tips , Link will open in a new window
Use this how-to guide to learn how to navigate Connect using accessibility tools and resources.
Where to go for help with Connect , Link will open in a new window
Need technical support for Connect? Our digital support team is here to help.
Register for Connect , Link will open in a new window
If your instructor gave you a URL to register for your course, follow these instructions to get up and running in Connect. If not, please contact your instructor for your registration instructions.
Connect + Loose Leaf Option , Link will open in a new window
Once you have purchased access to Connect, you can also purchase a loose leaf physical copy of your textbook for a great price!
Student Experience in Virtual Labs , Link will open in a new window
Students, take a quick look at what you can do using Virtual Labs this term!
Completing Connect Assignments , Link will open in a new window
Learn how to find and complete your Connect assignments.
SmartBook Overview - Student , Link will open in a new window
Get the most out of SmartBook when you learn the best and easiest way to find and complete your assignments in Connect.
SmartBook Grading and Recharge for Students , Link will open in a new window
Learn how to view your SmartBook grades and how to use recharge mode for further studying.
Completing a Writing Assignment , Link will open in a new window
Learn how to complete a Writing Assignment in Connect, utilizing the functionality of grammar and originality checker, and Peer Review
Viewing your grades in Connect , Link will open in a new window
Learn how to view your grades and track your progress within Connect.
Critical Thinking Assignment Student Overview , Link will open in a new window
Critical Thinking Assignments are an active reading and critical thinking tool that helps guide students through the process of critical reading and analysis before, during, and after reading.
Virtual Labs - Student Self-Study & Viewing Lab Data After Submission , Link will open in a new window
Already submitted your virtual lab but would like to use it for review? Watch this video to learn how!
Virtual Labs - Saving Lab Data as PDF or Printing , Link will open in a new window
Once you have your virtual lab data collected, you may wish to save it as a PDF or print it before submitting. Watch this video to learn how!
GoReact Video Capture Student User Guide , Link will open in a new window
Students, take a quick look at what you can do using GoReact this term!
GoReact - How to Submit a Recording , Link will open in a new window
Learn the steps to submit a recording.
GoReact - How to Participate in a Group Recording Assignment , Link will open in a new window
Get tips on participating in a group recording assignment.
GoReact - How to Complete Peer and Self Reviews , Link will open in a new window
This video shows you how to complete peer and self-reviews.
GoReact - How to View Feedback and Grades , Link will open in a new window
See how to view feedback and grades in this video.
GoReact Student Resources
GoReact Video Capture Student User Guide , Link will open in a new window
Students, take a quick look at what you can do using GoReact this term!
GoReact - How to Submit a Recording , Link will open in a new window
Learn the steps to submit a recording.
GoReact - How to Participate in a Group Recording Assignment , Link will open in a new window
Get tips on participating in a group recording assignment.
GoReact - How to Complete Peer and Self Reviews , Link will open in a new window
This video shows you how to complete peer and self-reviews.
GoReact - How to View Feedback and Grades , Link will open in a new window
See how to view feedback and grades in this video.
Proctorio Student Orientation , Link will open in a new window
Learn about the Proctorio student experience, including purchase, setup options, and proctored assignment checks.
eBook in Connect User Guide , Link will open in a new window
Learn how to navigate the eBook, take notes, build study guides, and download the ReadAnywhere app.
Use the ReadAnywhere app , Link will open in a new window
Learn how the free ReadAnywhere app can help you study anytime, anywhere on your smartphone.
eBook Student Overview , Link will open in a new window
Learn more about the ÃØÉ«´«Ã½ Hill eBook, including how to navigate, take notes, highlight and more.
The ÃØÉ«´«Ã½ Hill AI Reader , Link will open in a new window
ÃØÉ«´«Ã½ Hill’s AI Reader is a generative AI learning tool within your eBook. You can explore course content by digging deeper into areas where you need to better understand the material.
Stay in the Know with ÃØÉ«´«Ã½ Hill
Connect Platform Status Updates
Visit and bookmarkÌýÌýto see the latest service updates, view scheduled maintenance, and subscribe to receive email notifications for ÃØÉ«´«Ã½ Hill Connect.
Tech Support Representatives
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Email & Live Chat:
Sunday: 12:00 PM to 12:00 AM EST
Monday-Thursday: 24 hours EST
Friday: 12:00 AM to 9:00 PM ET
Saturday: 10:00 AM to 8:00 PM ET
Phone:
Sunday: 12:00 PM to 1:00 AM EST
Monday-Thursday: 8:00 AM to 1:00 AM EST
Friday: 8:00 AM to 9:00 PM ET
Saturday: 10:00 AM to 8:00 PM ET
Customer Service Team
Contact customer service for questions regarding pricing, orders, shipping, or returns.
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Hours of Operation:
Monday-Friday: 8:00 AM to 6:00 PM ET
By Mail:
ÃØÉ«´«Ã½ Hill
P.O. Box 182605
Columbus, OH 43218